retiSoft Shareware Product Support
retiSoft takes great pride in its line of shareware development tools and wants to ensure that all users find them useful. We realize that problems arise in all software products and provide this page for you to contact us regarding our products. Please use this page to report problems, request technical or user information, or suggest enhancements to future product releases.

Contacting retiSoft for Product Support

There are three preferred ways to contact retiSoft regarding support for our shareware products.

1. Send e-mail to retiSoft at: support@retisoft.com. Please consult the form below for information to include in your message.

2. Fill out and submit the form below.

3. Send a fax to retiSoft at (321)255-2404. Please consult the form below for information to include in your fax.

On-Line retiSoft Shareware Product Support Request Form

* Indicates required field.

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Name: *

Company:

Phone:

Fax:

e-Mail: *

Select a retiSoft product: - None - Change Request Tracker (CRTrak) SW Cost Estimation Program (SCEP) C/C++ SLOC Counter Source Program Lister File Display/Dump Utility Serial Port Monitor *

Version: *
(see the product's About this program information)

Platform: Windows 95 Windows 98 *

This support request is to: *

Report a product defect.
Request a new product feature.
Other.

Priority: 1 - Critical 2 - Very High 3 - High 4 - Medium 5 - Low 6 - Very Low *

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Description of defect symptoms or new features requested: *

Reason for change:

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Upon receipt of this information, retiSoft will enter defect and new feature requests into our local CRTrak database. As the submitter, you will be notified at all state changes for your request.

Association of Shareware Professionals
retiSoft inc. is a member of the Association of Shareware Professionals (ASP). ASP wants to make sure that the shareware principle works for you. If you are unable to resolve a shareware-related problem with an ASP member by contacting the member directly, ASP may be able to help. The ASP Ombudsman can help you resolve a dispute or technical problem with an ASP member, but does not provide technical support for members' products. Please contact the ASP Ombudsman online at http://www.asp-shareware.com/omb.